Image help

Get your image ready to upload or share

Start with the problem you need to solve. These guides explain which changes matter, how to make them with the existing tools, and what to check before using the result.

All guides: 20

Upload problems 4

Photo sideways after upload

Upright on your phone, sideways on a website: why the rotation note gets lost and how to save a copy with the pixels turned the right way.

Upload problems

An image is too large to upload

A file-size limit in KB or MB, a width in pixels, and an accepted file format are different requirements. Find the right fix without making the picture unnecessarily blurry.

Upload problems

Image upload limits by platform

One dated table of official MB, megapixel, pixel and format limits for Gmail, Shopify, Etsy, Google Business Profile, Instagram, YouTube, LinkedIn and Pinterest, each with its source.

Upload problems

Photo too large for a Gmail attachment?

Check the combined attachment limit, make a smaller photo copy if it helps, or use Drive when the original must stay intact.

Upload problems

Create PDFs 2

Combine JPG images into one PDF

Put pictures in the right page order, choose A4, Letter, or image-sized pages, and learn why turning a picture into a PDF does not make its text searchable.

Create PDFs

Make an image PDF fit a size limit

Set a 200 KB, 500 KB, or custom limit for the whole PDF, look at the compressed first page, and check the downloaded file's real size and page order.

Create PDFs

Metadata & privacy 3

Hide private info in a screenshot

Blur and pixelation can often be reversed. Cover names, numbers and keys with a real opaque box that is burned into a new file.

Metadata & privacy

Remove location data before sharing a photo

Check hidden GPS and EXIF fields, remove unnecessary details from a JPEG, and verify the cleaned copy. The guide also explains why metadata cleanup does not hide information visible inside the image.

Metadata & privacy

Edit JPEG and photo metadata

Change a photo description, artist, copyright notice, capture date, or comment without re-encoding the JPEG pixels. Learn which metadata stays read only and how to verify the result.

Metadata & privacy

File formats 5

300 DPI for print: check your photo

How many pixels a photo needs for 10×15 or A4, what DPI really means and how to set the value in the file.

File formats

Signature as a transparent PNG

From a photo on paper to a signature without a white box: photo tips, background removal, typical mistakes and when an image is not enough.

File formats

JPG, PNG or WebP: which format?

Which image format fits photos, screenshots, logos and animations, with common mistakes and conversion in your browser.

File formats

Fix PageSpeed image warnings

Understand "Properly size images" and "Efficiently encode images" and fix them by resizing, compressing and using WebP.

File formats

Convert a HEIC photo without uploading it

Use Refentra's local browser converter or Apple's built-in export options to prepare a JPEG copy, then check its dimensions, byte count and metadata.

File formats

Platform requirements 6

Favicon not showing in Google Search

What Google requires, how to create and install an ICO file, and why it may not appear yet.

Platform requirements

Send WhatsApp photos in better quality

Why WhatsApp shrinks photos, when HD or sending as a document helps, and what to do for Status and profile pictures.

Platform requirements

Make a photo square without cropping

Fit the whole photo into a square with padding instead of cutting the edges: steps, background colour and limits.

Platform requirements

Shopify says an image is too large, but it is under 20 MB

Check megapixels and the upload area before compressing. A file can pass the MB limit and still exceed the theme image pixel limit.

Platform requirements

Business Profile photo rejected or missing?

Check the file guidelines, profile verification and photo status before resizing again.

Platform requirements

Prepare a listing photo for Etsy

Separate Etsy's 2000-pixel recommendation from its 1 MB upload warning, reduce file size without discarding useful detail, and check how the result appears in the listing.

Platform requirements
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